Join us for a Supervisory Training Class  

This training would be beneficial to entry-level supervisors and team leaders. 

When: May 31st, June 7th, June 14th 

Time: 9am – Noon 

Where: 1 O’Hara Drive, Norwich, NY. 13815 

Trainer: DH Sheldon Associates

Don Sheldon has global experience helping companies achieve world-class performance. His teaching style is hands-on and down to earth.

Course Description
This 9-hour course is designed to be delivered in 3 segments of 3 hours each. The course gives the attendees an advanced foundation of management skill learning. The course engages the attendees in analyzing and using thought leadership and application of these ideas within company applications. Several actual company examples will be used to help the attendees better understand the approach and attention required for good supervisory skills. The students will be provided with copies the slides used in the class.

• What is Leadership? How does it differ from management?
• Building Relationships with people in a supervision role
• Communication Skills
• Management Systems
• Personality Styles in Leadership
• Employee Reviews
• Problem employees and what to do
• Strategic Planning linkage to supervisor activities
• Managing the quadrants for employee potential
• Project management
• Personal Goal setting

Call or email Tylena Daniels at 607-334-2201, ext. 128 or tylena.daniels@labor.ny.gov for more information.

All attendees must be actively enrolled with CDO Workforce.

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